Initiatives
2-Day Workshop on Communication & Business Skills for Global Outsourcing
An Initiative by: Committee for Members in Practice (CMP), ICAI
CPE Hours: 12
About the Workshop
This two-day workshop is designed to enhance communication and business skills essential for Chartered Accountants and professionals engaged in global outsourcing, shared services, and client management. Through immersive sessions, real-life case studies, AI-enabled tools, and live simulations, participants will gain actionable insights and hands-on experience to thrive in global business environments.
Key Features
- Real-world case studies and live role plays
- Hands-on AI and automation demos
- Cross-functional communication simulations
- Action-oriented personal growth planning
- Continuous learning through post-workshop engagement
Learning Outcomes
- Communicate effectively across global cultures and time zones.
- Write professional, impactful correspondence for clients and teams.
- Master verbal communication, including active listening and conflict management.
- Leverage AI tools such as Microsoft Copilot, Power Automate, and ChatGPT to enhance productivity.
- Apply automation in finance functions and integrate AI into everyday workflows.
- Build a personal action plan for continuous professional growth.
Target Audience
- Chartered Accountants in practice or shared services
- Professionals working in outsourcing and finance operations
- Team leads and managers in global delivery models
Contact for Registration
Committee for Members in Practice, ICAI
✉️ cmp@icai.in